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expired pac code being issued

  • January 30, 2021
  • 1 reply
  • 125 views

I am cancelling and returning my contract of sim only plan with id mobile.

 

I am repeatedly getting an expired pac code from id mobile which is the same as the pac code I received from my previous network.

 

I want to leave ID mobile ASAP but take my number with me. Issue me a new and valid pac code. 

Best answer by Michelle H

Hi @Anusha 

 

We’ll send you a private message on here so that we can verify your details and issue you a new PAC code. 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 

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1 reply

Michelle H
iD Mobile Employee
  • iD Mobile Employee
  • 1540 replies
  • Answer
  • February 2, 2021

Hi @Anusha 

 

We’ll send you a private message on here so that we can verify your details and issue you a new PAC code. 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle