Hello,
My services tab says I have International Calls enabled however when I try to phone abroad I am told my cap limit does not allow it. When i check my cap I don’t have one. So what am I doing wrong?
Thanks
Hello,
My services tab says I have International Calls enabled however when I try to phone abroad I am told my cap limit does not allow it. When i check my cap I don’t have one. So what am I doing wrong?
Thanks
Hi
Glad to hear, let us know if you need anything else.
For anybody else, it’ll be found in the iD Mobile app, in the “Bills” section marked “Manage bill cap”.
Tom
Never mind. Finally found it.
I’m having the same problem.
I have a pay-monthly contract and can’t see anywhere to add a cap.
Can you let me know where in my account page I need to go to add a cap?
Thanks
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.