I’ve tried to call home but it doesn’t ring (just nothing), I’ve tried to access my voicemail (same problem). And when someone calls me, it just goes straight to voicemail - please help. As far as I can see on my app, all settings are as they should be.
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Does “no cap set” mean your bill cap (in your iD My Account online) is £0?
If your bill cap is set to £0, you won’t be able to make roaming calls in the USA.
The “How do I ensure roaming is setup?” community article has more about roaming abroad.
The iD Mobile roaming partners in the USA are: AT&T and T-Mobile.
Anyway, good luck.
Roaming and international calls are all turned on, no cap set as I wanted to ensure I could use it whenever I turned roaming on. I can’t even call my wife’s mobile and she is out here with me.
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