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Continuous account

  • 10 November 2022
  • 6 replies
  • 168 views
J
Rank

My contract ends on the 26th November and my phone will be paid for. I wish to change to the £10 month 70gb offer. How do I do it?

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Best answer by andewhite 11 November 2022, 00:55

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6 replies

andewhite
Rank
Userlevel 8
Badge +9

The following forum articles might help:

  1. “Pay monthly upgrades: Everything you need to know”
  2. “How do I change my plan?”

Good luck @JenHat.

Mohammed
Rank
Userlevel 7
Badge +10

Hey @JenHat,

You need to upgrade as above via the account to switch to a sIM only deal.

Not all deals will be available so any on our website may be a new customer offer.

Mohammed

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A
Rank

I have a contract with you £19.77 per month, your reference on line [REDACTED]

where can I see details of account and what I am entitled to?

 

Anne

A
Rank

I want to see a copy of my present agreement.  What am I entitled to?

andewhite
Rank
Userlevel 8
Badge +9

If you register for your My iD Account online, you’ll be able to see the details of your iD plan and its allowances.

Register at https://my.idmobile.co.uk, from the “Register” tab.

Good luck @Anne Edwards. 

Tom
Rank
Userlevel 7
Badge +4

Hi @Anne Edwards 

 

As @andewhite mentions above you’ll be able to register/log into your iD Mobile account and see all the details.

 

If you’d like to see a copy of the contract, this will have been emailed to you when you signed up.

 

Tom

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