My Currys PC World Gift Card is not working, I get an error saying "Invalid Card Status" on the Currys website. Live Chat support was not helpful at all, and told me to go to Currys support, and Currys support told me to go iD mobile support. Any help would be appreciated. Thanks.
Hi
We are sorry to hear about the issues with your gift card.
Could you please visit this link HEREÂ and let us know the balance that is showing on the card?
Â
Kash
Hi
When I put the card numbers into that website it just says "Something went wrong. Please try your request again."
I think the card may not have been activated or even have any money on it, I only received it about 3 days ago so I'm confused as to why this would be.
Jolanta
Hey
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Mohammed
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