I am trying to switch my new number using PAC. The form pops up with “Something went wrong!” when I try to submit. It doesn’t say what went wrong! I can’t submit the form
Best answer by andewhite
View originalI am trying to switch my new number using PAC. The form pops up with “Something went wrong!” when I try to submit. It doesn’t say what went wrong! I can’t submit the form
Best answer by andewhite
View originalDid you submit your PAC at the point of purchase
Your PAC can only be used once.
Hi
Welcome to the Community!
Just checking if you used the PAC code already as
Please let us know if you require further assistance.
Kash
It wouldn’t submit in Firefox at all, it did go through in Chrome. I don’t know if that counts as having used it once. It stated my number would change over today. It has not Does this mean I can’t keep my number now??
Hi
Ports would happen between 8am and 10pm on the date selected/given, please let us know if you need anything else.
Tom
It wouldn’t submit in Firefox at all, it did go through in Chrome.
This is correct. The page at https://switching.idmobile.co.uk/customerPortIn fails in Firefox (tested v115) due to CORS policy. The front end error message is "Something went wrong!". Please see below for the Console error message.
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://dcg-prd-as-proxy.eu-gb.ace.ibm.com/microsite/v1/request?requestType=pacstacinnewapi. (Reason: CORS request did not succeed).
I’m trying to transfer my number. I’ve filled the form in just keeps saying “something went wrong” I haven’t used the pac before now , my band is in capitals..it’s really frustrating for something that is usually so easy!!!
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