final demand

  • 23 July 2023
  • 4 replies
  • 18 views
Gibbles
Rank

I need to pay my final demand on a previous account but have no way of paying it on line

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4 replies

Geluk
Rank
Userlevel 4
Badge +1

Surely the demand document gives various ways to pay?

Geluk
Kash
Rank
Userlevel 7
Badge +7

Hi @Gibbles,

Welcome to the Community!

How to pay your bill via a phone call:

  1. Call 7777 from your iD Mobile phone or 0333 003 7777 from a non-iD number
  2. Select option 2 - Payment or billing queries
  3. Select option 2 - Make a payment
  4. The automated service will let you know if the payment has been successful or if it has failed

Let us know how you get on with this.

 

Kash

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Gibbles
Rank

I can't do it that way because the account number I need to pay is a pervasive account not a current one,

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Gibbles,

In that case, dial 0333 003 0001 from a non-iD SIM, then enter the iD number you wanted to make a payment for.

You should then be able to process it this way.

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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