I carried my number to ID mobile. My original number appears on the calls but when I send a message it appears as the ID mobiles number that they gave me when I bought it.
How can I fix this issue, please?
Best answer by andewhite
View originalI carried my number to ID mobile. My original number appears on the calls but when I send a message it appears as the ID mobiles number that they gave me when I bought it.
How can I fix this issue, please?
Best answer by andewhite
View originalHave you tried a NETWORK RESET on your phone
This procedure will often fix the issue you’ve described.
Your handset user guide should explain how to perform a network reset.
🍀
Hello Andewhite, tried that but didn't work :(
Samsung S23
Okay
Alternatively, you can try the following:
FYI, this issue can occur if you use the iD SIM card in your handset on the network BEFORE the number you want to keep gets transferred to iD Mobile.
Google’s clever RCS servers register your handset as using the number iD allocated for your new connection, and don’t recognise when you switch your preferred number to iD Mobile.
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