I am very close to the end of my id contract.
Recently, I have had to install the new updated version of the App and now I cannot see anything other than pay my bill. I want to check when my contract ends so I can leave and when I click on MY PLANS, it only lets me edit my profile.
The Old app was not very good but this new one is twice as bad.
Help me please
+9
Try sending the text “INFO” to “85075”,
+4
Hi
There are some known issues with the iD Mobile app, apologies while the team gets these resolved.
Have you tried the above from
It may also be worth checking emails from when you purchased from iD Mobile, this may mentioned the length and possibly expiration date of your contracted term.
Tom
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