I’m stuck. I need to get my PUK to unlock my SIM. I can’t use Live Chat because I can’t get logged into the new system because I can’t receive the text message to authenticate - because my SIM is locked!!
How do I get around this?
Userlevel 7
+7
Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
Thank you. Support have resolved the issue now via the Live Chat feature. I wasn’t aware that the Live Chat feature worked without actually logging in.
Userlevel 7
+7
Glad to hear that.
Please let us know if you require further assistance.
Kash
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