I'm new to iD, submitted my PAC code at the time of ordering. My existing number with 3 stopped working yesterday morning but I didn't get a new sim, I was told I would keep my old sim. Neither my new numberĀ or my old number are working. How long can I expect to be without a working mobile? Its never taken this long to port before.
Do you have an iD SIM card
Without an iD SIM card nothing is going work onceĀ Three UK close your 3 account.Ā
Ā
Userlevel 1
No, I was told that I would keep my existing sim. I did t think that was right.
The fastest way to get a replacement iD SIM card would be from your nearest Currys store
Otherwise, youāllĀ need to use the online iD Live Chat service to ask for a replacement SIM, and then wait for the SIM card to be delivered by Royal Mail.
FYI,
- iD Mobile advise allowing 3-5 working days for SIM card deliveries.
- Replacement iD SIM cards must be activated online before use with the network.
Ā Ā
Userlevel 1
Great, thank you for the prompt replies.
Very much appreciated.
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