My PAC code has not fully transferred over, I can make calls but cannot receive calls or texts, I have been onto customer support every day since (should have transferred Monday, now Friday) and still nothing.
I cannot access any apps of banking as they all require text authentication so cannot pay bills let alone speak to anyone about this. Customer service keeps blaming O2 for not sending files but I have yet to have anyone from IDmobile contact me even though this has been escalated.
Deeply regretting switching at present, you only find out how good a company are when you have an issue…..