I signed a new contract in November. You decided to increase my bill (as everyone else's signed between November and February) by 14% which is £30.77 from £26.99. I know that's my fault by not reading the contract through carefully enough but it's ridiculous to increase price that much after 4 months. I hope people will consider changing the provider when contract ends, as we shouldn't support such companies.
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Userlevel 8
+9
Sadly most UK mobile networks have an annual CPI/RPI + 3.9% uplift in their contracts
At least the iD mobile SIM only contracts don’t currently have annual price increases.
Userlevel 7
+7
Userlevel 3
It is and I shall.
To think I spent time mulling over the options - and now I wish I’d elected for choice B or C! A smidge more costly at the time, would be considerably cheaper now. Managed to sway the wife too. Hindsight’s a wonderful thing but then so is onward custom - or lack thereof.
No patronising links or references needed.
Userlevel 8
+6
I’m with SMARTY, zero increase for me! 120 GB a month for £10.80 a month, no minimum term, no minimum duration. I purchased my IPhone 14 Pro on a 12 month interest free payment plan via Amazon! iPhone 14 Pro was £50 less (retail) than purchasing one directly via Apple too.
Why was this price increase not advertised with the initial cost when I took out my contract??
It was hidden in terms of contract via a link, not up front when I took out the contract?
Userlevel 8
+9
Maybe the website has changed since you bought your iD contract
It would appear so
Userlevel 8
+9
Okay, can’t see the entire email message but are you saying there isn’t any mention or link about CPI price increases in the email or the contract’s terms & conditions?
At the time you ordered from the iD website, was there nothing about the CPI price increases?
The online basket normally shows the following:
That's correct.
Nothing on the advertised price and nothing on my receipt email, that screenshot above
Userlevel 7
+7
Hi
All the information regarding RPI and CPI is outlined in the terms and conditions of the contract which you would have agreed to.
Kash
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