Really bad signal and very poor reception from my phone, signal only shows 1 bar. Reset phone and still the same? Any help please
Dh4. Ts1 dh1 . Its mainly Internet connection I lose. I'm currently sat at dl1 postcode and no Internet connectionÂ
It's a Samsung s23. New device as of 3 weeks ago
Is the issue in one location, or everywhere you’ve been trying to use your iD SIM
Â
It's where ever I go .
Do you get the same behaviour when using the iD SIM card in a different handset?
If yes, you could have a damaged / faulty SIM card
Is your handset approved for use on the iD network?
Well after nearly an hour on the chat I've been told it's a sim issue, it's only 3 weeks old. Let's see when new one arrives?!?!?
Hi
Â
Have you tried a different device?
Â
Please could you provide the full postcode(s) so we can take a look.
Â
Hopefully a new SIM card is the fix here.
Â
Tom
I don't have another device and it's dh46aeÂ
Hi
We can’t see any issues in the area or any work being carried out in your area.
If you are able to test the SIM or alternatively you can collect a replacement SIM from your local Curry’s store to test.
Â
Kash
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more