Hello
I have received a replacement SIM. After speaking to a rep on the chat service to activate it, it began working fine, then a few hours later it stopped working. I’ve tried the replacement SIM in different phones, and although they detect other SIMs, they cannot detect the ID mobile SIM. Calls to the SIM say that they cannot connect the call. I can’t log into my ID mobile account or use the app to see what is happening, because it wants me to verify my number, but the SIM cannot send or receive any calls or messages at all. Does anyone have a clue? Many thanks