Question

signal keeps dropping out

  • 3 March 2022
  • 5 replies
  • 190 views

Userlevel 1

Signal keeps dropping despite saying it is in 4g. Also phone signal keeps showing an exclamation mark on pixel 6. This has happened at home for a while but currently in London where I would expect it to be perfect and it's worse than ever.


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5 replies

Userlevel 8
Badge +9

Hello @Craggybuk,

Does your iD SIM work well in a different handset?

Are you using the latest Android version with your Pixel 6?

 

Userlevel 1

Not tried it in a different phone. I've always been on previous networks with other phones. On the latest version of Android.

 

Thanks

Userlevel 8
Badge +9

Okay @Craggybuk, so you got the Pixel 6 when you joined iD?

It’s definitely worth trying your iD SIM in a different device, and if possible try a SIM from another network provider your Pixel 6 (not three or SMARTY though).

That should give you a better idea of what’s going wrong - good luck.

Userlevel 1

Yes I joined ID when I got the pixel. I'll try the SIM in my old s9 and see how I get on. Thanks for your help

 

 

 

Userlevel 7
Badge +10

Hey @Craggybuk,

How have you got on with this since? Let us know if you still need any help.

Mohammed

Why iD Mobile?