I am being charged 2x for text to 87222
the second charge come 1 second after the first
please explain/refund
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Userlevel 7
+7
Hi
Welcome to the Community!
Did you text the number 87222 twice?
It’s likely that you have been charged correctly and we wouldn’t be able to remove the charges.
You’ll be charged per premium SMS you send.
Kash
No - I did not text twice. I have texted once only on different days. Every time I text to that number once - I get charged twice. The 2 charges have 1 second differences between them. I am being double charged. See my bill 30 August - 1 text 2 charges, 20 Sept 1 text 2 charges, 21 Sept 1 test 2 charges … and so on - - - Please look at the detail.
Userlevel 7
+4
Hi
Do you receive a text back from 87222?
It’s possible you’re charged for sending the text and receiving it.
Tom
Hi. No I did not get a text reply from 87222.
I send a single message and get cheated 2x 1 seconds apart. No incoming text from 87222.
so I have been charged twice for single texts. It is very clear on my itemised billing
Userlevel 8
+9
A text message may be sent as 2 separate messages, depending on the message content
A common reason for a message being sent as 2 separate messages is the service provider has a limit of 160 characters per message. If the network receives messages with a higher character count, they’re split and sent as individual messages.
Userlevel 7
+7
Hi
Can you please confirm if what
If not we can send you a PM to investigate further.
Kash
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