I’m having trouble transferring my old number over to my new ID account. I’ve tried several times to submit PAC and other information and the app and website continually says there’s a problem. Please help 🙏
swapping numbers
Userlevel 8
+6
Speak to a live chat agent and provide them with the number you want to port over and the PAC.
https://idmobile.co.uk/live-chat
Userlevel 7
+7
Hi
Welcome to the Community!
In most cases the transaction number is incorrect as it can often be mistaken for the order number.
However I hope that you managed to get the transfer complete with our Live Chat Team.
If you still require assistance you can get back to us here.
Kash
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more