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Three and iDmobile switch

  • 4 October 2023
  • 3 replies
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Rob Artist
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Userlevel 1

I am switching from Three to iDmobile . I want to keep my number but as iD uses the Three network is it necessary to do a PAC to keep my present number and to cancel my old direct debit to Three so I am not paying for two network charges 

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Best answer by andewhite 4 October 2023, 13:58

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andewhite
Rank
Userlevel 8
Badge +9

Hey @Rob Artist, you will need to get a PAC from Three to transfer your number to iD Mobile. 

Once iD process the PAC from Three, your Three account will be closed.
If there’s any credit on the closed account it would usually be refunded using the direct debit details.

 

Rob Artist
Rank
Userlevel 1

Hi Thanks Ande. Very helpful . I have a PAC code - do I send this to iD rather than three . At present I cant access an account on the iD system as I just arranged the switch today I guess. Thanks again.Rob

Kash
Rank
Userlevel 7
Badge +7

Hi @Rob Artist,

Welcome to the Community!

I’m glad to hear that @andewhite has answered your question.

If you require further assistance, please let us know.

 

Kash

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