Skip to main content
Solved

Three and iDmobile switch


Rob Artist
New
 Contributor

I am switching from Three to iDmobile . I want to keep my number but as iD uses the Three network is it necessary to do a PAC to keep my present number and to cancel my old direct debit to Three so I am not paying for two network charges 

Best answer by andewhite

Hey @Rob Artist, you will need to get a PAC from Three to transfer your number to iD Mobile. 

Once iD process the PAC from Three, your Three account will be closed.
If there’s any credit on the closed account it would usually be refunded using the direct debit details.

 

View original
This topic has been closed for replies.

3 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12380 replies
  • Answer
  • October 4, 2023

Hey @Rob Artist, you will need to get a PAC from Three to transfer your number to iD Mobile. 

Once iD process the PAC from Three, your Three account will be closed.
If there’s any credit on the closed account it would usually be refunded using the direct debit details.

 


Rob Artist
New
 Contributor
  • Author
  • New
 Contributor
  • 3 replies
  • October 4, 2023

Hi Thanks Ande. Very helpful . I have a PAC code - do I send this to iD rather than three . At present I cant access an account on the iD system as I just arranged the switch today I guess. Thanks again.Rob


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • October 4, 2023

Hi @Rob Artist,

Welcome to the Community!

I’m glad to hear that @andewhite has answered your question.

If you require further assistance, please let us know.

 

Kash