Question

WiFi Calling with Samsung Galaxy S7

  • 30 September 2023
  • 5 replies
  • 58 views
L
Rank

Even though my Samsung Galaxy S7 is shown on the compatible list, I don’t see the option to turn on WiFi Calling on my phone.

Can anyone help please?

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5 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Leahcimi,

Welcome to the Community!

Please ensure that you have the most up to date software installed on your handset.

If you have already done this please enable Wi-Fi calling on the handset.

Once you have done this, please place the handset into flight mode and enable Wi-Fi only and this should force the Wi-Fi calling option.

If you have any issues, please let us know.

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
L
Rank

I can’t enable Wi-Fi calling on the handset since this option does not show up on the menu.

Kash
Rank
Userlevel 7
Badge +7

Hi @Leahcimi,

Please could try the below and let us know how you get on.

  1. Find "Settings" Press Phone. Press MORE. Press Settings.
  2. Turn Wi-Fi calling on or off. Press Wi-Fi Calling. Press the indicator to turn the function on or off.
  3. Return to the home screen. Press the Home key to return to the home screen.

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
L
Rank

The ‘WiFi Calling’ option does not appear in the Phone - MORE settings.

Kash
Rank
Userlevel 7
Badge +7

@Leahcimi,

You’ll require the option to enable it.

It may be worth contacting Samsung for further assistance.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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