Question

how do I make a payment?

  • 19 July 2023
  • 3 replies
  • 272 views
L
Rank

I need to pay my bill but no longer have my sim. How do I pay it

This topic has been closed for comments

3 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Louise Fagan,

Have you cancelled the contract and want to pay a final bill or just want to make a payment?

Paying an overdue balance on an active account just brings it up to date so it’s important to also request a cancellation if it’s no longer needed.

You can pay by calling 0333 003 0001 from a non-iD SIM then entering the iD number you want to pay for.

If you only have an iD number to call from, please make sure to set the phone to private/witheld before calling or the system will detect your iD number and think you are paying for that account.

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
L
Rank

That's great thanks 

 

Kash
Rank
Userlevel 7
Badge +7

Hi @Louise Fagan,

If you require further assistance, please let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Terms & Conditions
Why iD Mobile?