I have complained to ID many many times stating that I was promised a curry’s voucher of £30 fo myself and my daughter. I was promised that someone would be in touch to resolve the issue but nothing heard back!!! What do I have to do to have this resolved as I’ve been waiting since December 23!!
Best answer by Tyler
View original
+10
Perhaps use the iD Mobile complaints process to lodge an official complaint,
https://www.idmobile.co.uk/help-and-advice/complaints-procedure.
If not resolved within 8-weeks, or iD send a deadlock letter within 8-weeks, you can refer the matter to the Communications Ombudsman, although this issue might be something for Trading Standards.
+6
Hey there
We’re very sorry to hear you haven’t received your vouchers yet.
For voucher related queries, I’d recommend contacting our vouchers team via this email address below:
I hope they can assist further, or the complaints team can.
Thank you,
Tyler
Already have an account? Login
No account yet? It's really easy to register here
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
