Hi, does anybody know if 5G is enabled for iPhone 12? The iD website gives 2 different answers. When I go into settings on my iPhone it only gives me the option to choose either 4G or 3G, I may have answered my own question but just wanted to make sure I was in the same not as everyone else
cheers!
Best answer by Yanto
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+6
It sounds to like it hasn’t been enabled on your account.
Try speaking to live on the link below:
https://www.idmobile.co.uk/live-chat
Click on the “Launch live chat” button and enter your information. Once you're connected to the ID Mobile chatbot type the word “Agent” and select “Customer Service” option and you will be connected to a live agent.
PS I got the phone and sim at the same time (December 2020)
Hi Paul
I bought the contract through Carphone Warehouse on iD in December 2020. My area has 5G coverage was just wondering if I needed to do some kind of update to get 5G enabled or if on iPhone it’s not available yet.
Cheers for the reply
+6
Did you purchase the Apple iPhone 12 from ID Mobile?
The ID Mobile website does state that 5G is supported (Coverage subject to location).
If you did not purchase the phone from ID Mobile, when did you obtain the SIM card? If it’s an old plan you’re on then 5G might not be enabled on your account.
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