Need to speak with someone had my I'd phone and contract two weeks. Rubbish signal and I want to return and cancel contract. But finding it difficult to speak to someone. Can anyone help
Best answer by andewhite
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recieved my new phone and contract two weeks ago but not happy as signal is rubbish. how can i speak to someone
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Userlevel 8
+9
Okay
Best ways of getting in-touch, about your signal issue, are as listed below:
- Use online chat service at https://idmobile.co.uk/live-chat - iD agents work 9am - 8pm on weekdays (8am - 6pm at weekends).
- Send iD a private message on facebook (using Messenger).
- Send iD a DM (direct message) on Twitter.
Out-of-hours messages left on facebook or Twitter are picked-up when the iD social media team next start work.
Otherwise, the “How do I cancel or return my order?” article explains how to cancel and leave.
Userlevel 7
+10
Need to speak with someone had my I'd phone and contract two weeks. Rubbish signal and I want to return and cancel contract. But finding it difficult to speak to someone. Can anyone help
Hey
I take it since you marked the best asnwer that you’ve since been in touch to discuss a return but if you still need help, let us know here.
Mohammed
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