Sometimes when making and receiving calls myself or the caller are unable to hear each other.
Best answer by Will
View originalSometimes when making and receiving calls myself or the caller are unable to hear each other.
Best answer by Will
View originalHello
To help troubleshoot the issue, can you confirm if you have the same problem when listening to audio or video on the device?
If so, this sounds like a handset fault with the speakers.
If not, then is this with a specific person or anyone that calls?
How many bars of coverage do you have when the issue occurs?
Mohammed
It is only when receiving and calling people
Thanks
Is that on several different numbers, or just a particular one? How many bars of signal are showing when this happens?
Will
Hi, it’s on different numbers, signal can be anywhere between 2 bats and full. If I usually hang up and call back that can work.
Thanks
May I ask sorry, have you tried the SIM in a different handset to see if the problem happens then?
Will
Yeah tired it back in my iPhone 7 and no issue
Cheers
I suspect it’s the handset then. How long have you had it? Did you purchase it from ourselves?
Will
Yes got the handset from you, it’s only 3 month old
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