Solved

why are you sending me an invalid pac code

  • 24 February 2021
  • 27 replies
  • 701 views
Meritez
Rank
Userlevel 2

Hi ID, 

I have requested my pac.

but you are sending me the one giffgaff sent me in December 2020…

Who do I have to chase down to get the correct one?

icon

Best answer by Meritez 5 March 2021, 16:42

View original
This topic has been closed for comments

27 replies

pr1te5h

Thanks Rory.

I think we’re going round in circles here. I know I don’t have access to her account. I was asking for you to PM me. I will give you her mobile number. You call her and obtain her permission to issue a valid PAC code...that doesn’t involve me and doesn’t circumvent any rules.

Quite frankly it would be a lot easier if you guys just issued valid PAC codes instead of making people go through all of this hassle.

Rory
Rank
Userlevel 5
Badge +6

Hi @pr1te5h, understood, just wanted to set expectations. I’ve now dropped you a private message so we’ll take it from there.

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Terms & Conditions
Why iD Mobile?