Hi, I have just transferred to iD and I'm a bit confused about the PAYG charges for voicemail.
In the FAQ section for voicemail it states -
Does it cost anything to use voicemail in the UK?
The calls you make to voicemail come out of your monthly minutes allowance.
"If you run out of minutes you'll be charged the standard rate for using voicemail, which is 40p per minute (with a one minute minimum call charge).
You'll also be charged the standard voicemail rate if you use the call back service within voicemail."
But in my account on the web and in app, it states on out of bundle PAYG charges -
"Our charges.
Out of plan charges.
Calls (Per minute)
Calls to voicemail 3p"
Which is correct?
Thanks
Best answer by andewhite
View original