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registering a lasting power of attorney

  • 13 July 2024
  • 3 replies
  • 39 views

Hi, I need to register a power of attorney for my mother as she can no longer manage to do things for herself.  How do I go about this.  I need to change the email address which she has registered as that account is being closed soon.

3 replies

Matthew T
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Userlevel 7
Badge +6

Hi @Liz Clack,

Please view section 5 of this PDF for more information: https://media.secure-mobiles.com/idmobile/documents/vulnerable-customer-policy-June2024.pdf

Thanks.

iD Community Manager
Liz Clack
Rank

Thanks for that.  Which is the best way of contacting you?  Do you accept the Code provided by the LPA Government site?

Matthew T
Rank
Userlevel 7
Badge +6

@Liz Clack, best way to contact us is Live Chat. Type: ‘Speak to someone’ to get through to an agent.  They’ll confirm what is accepted as well! Thanks.

iD Community Manager

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