Skip to main content
Solved

registering a lasting power of attorney


Liz Clack
New
 Contributor

Hi, I need to register a power of attorney for my mother as she can no longer manage to do things for herself.  How do I go about this.  I need to change the email address which she has registered as that account is being closed soon.

Best answer by Matthew T

Hi @Liz Clack,

Please view section 5 of this PDF for more information: https://media.secure-mobiles.com/idmobile/documents/vulnerable-customer-policy-June2024.pdf

Thanks.

View original

3 replies

Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 1861 replies
  • Answer
  • July 24, 2024

Hi @Liz Clack,

Please view section 5 of this PDF for more information: https://media.secure-mobiles.com/idmobile/documents/vulnerable-customer-policy-June2024.pdf

Thanks.


Liz Clack
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • August 5, 2024

Thanks for that.  Which is the best way of contacting you?  Do you accept the Code provided by the LPA Government site?


Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 1861 replies
  • August 6, 2024

@Liz Clack, best way to contact us is Live Chat. Type: ‘Speak to someone’ to get through to an agent.  They’ll confirm what is accepted as well! Thanks.