Best answer by Mohammed
View originalCan't register to app
I would like to find out how much data I have left so downloaded the iD app and when trying to register it is telling me my number is correct but not my surname or birthday. I have tried this a number of times now.
Hello @Lynsey ,
It's possible that the details were recorded incorrectly at the time of purchase and don't match the correct details you're entering.
We will need to double check this and correct any errors in this case.
I've PM'ed you with how we can get this resolved.
Mohammed
It's possible that the details were recorded incorrectly at the time of purchase and don't match the correct details you're entering.
We will need to double check this and correct any errors in this case.
I've PM'ed you with how we can get this resolved.
Mohammed
Hi I am having the same problem. Please could someone help
Thank you
Now I can't use the Internet either unless I'm on WiFi 🙄
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