Have you spoken to iD customer care, using their online Live Chat service, @Martin44?
The advisers work until 8pm on weekdays - their chatbot works 24/7.
No because the live chat icon does not up on my browser. I tried on my laptop and iPhone.
Please, advise how I can get in touch with them
If you can’t access Live Chat, sometimes the following might help:
- Allowing popup windows.
- Using an incognito / inprivate window in your browser.
- Using a different web browser.
Alternatively, contact iD customer care via their social media pages, using Facebook Messenger or X (formerly Twitter).
Hi @Martin44,
Welcome to the Community!
Just checking if you managed to get your issue is resolved.
If you still require assistance we can send you a PM.
Kash