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No Transaction number or welcome email received

  • 4 July 2024
  • 4 replies
  • 187 views

Hello, I have signed up via MSE. Esim activated and working but no welcome email received and no transaction number received. Also, Live chat and bots that are available 24/7 have not been available for hours.

4 replies

Userlevel 8
Badge +10

Maybe try sending a PM to iD support using Facebook Messenger or X (formerly Twitter), @AndroidMancave.

Maybe try sending a PM to iD support using Facebook Messenger or X (formerly Twitter), @AndroidMancave.

Would do but don’t use social media. Thanks.

Userlevel 8
Badge +10

Maybe try sending a PM to iD support using Facebook Messenger or X (formerly Twitter), @AndroidMancave.

Would do but don’t use social media. Thanks.

Ah, okay @AndroidMancave - looks like you’ll have to keep trying the iD Live Chat service.

Userlevel 8
Badge +7

Hi @AndroidMancave,

I hope that your issue is resolved.

If you require further assistance, please let us know.

 

Kash

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