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bill payment

Kevin Comer
Community Member

Hi my name is Kevin comer and I’m due to pay my bill today but I’m not getting my universal credit until Friday as I got my dates wrong , I’m living in a hostel and suffer with my mental health and was wondering if there was someon I could talk too before my phone gets disconnected 

    5 replies

    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 1861 replies
    • August 27, 2024

    Hey @Kevin Comer,

    You can either contact us on https://www.idmobile.co.uk/live-chat or you can contact our dedicated Vulnerable Customer Team on 0800 049 2376

    Thanks.

    iD Community Manager
    Terry Lane
    New
 Contributor
    • Terry Lane
    • New
 Contributor
    • 1 reply
    • September 16, 2024

    I have received a bill for £39.99, but I have no mobile no only an a count no. 13867193.

    how fo I pay this bill

    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 1861 replies
    • September 16, 2024

    Morning @Terry Lane,

    All iD SIMs have a Mobile Number. I’ve sent you a Private Message.

    Thanks.

    iD Community Manager
    Liarna Holmes
    New
 Contributor
    • Liarna Holmes
    • New
 Contributor
    • 1 reply
    • September 22, 2024

    .

    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8192 replies
    • September 25, 2024

    Hi @Liarna Holmes,

    Welcome to the Community!

    Please can you provide us with further information and we can advise further.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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