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S
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I need to buy a work phone for my new job. If I purchase a new phone and sim/eSim, how can I ensure it won’t use my current number? 

Best answer by WelshPaul

ID Mobile offer plans and phones for personal use and they are not to be used for business use.

5.9 We are providing the SIM Card/eSIM and the Services solely for your own personal use (and not for any business purposes) and you may not re-sell or otherwise act as any form of distributor in respect of the SIM Card/eSIM, the Content, the Services or your number, code or any associated number. You must not connect a GSM Gateway to the Network or otherwise establish, install or use a GSM Gateway in relation to the Network or the Services without our prior written consent, which may be withheld at our absolute discretion.

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    3 replies

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • 464 replies
    • April 1, 2025

    If you buy a new phone, why would it have your old number UNLESS you requested.???

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    WelshPaul
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    • WelshPaul
    • Platinum 
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    • 3073 replies
    • Answer
    • April 2, 2025

    ID Mobile offer plans and phones for personal use and they are not to be used for business use.

    5.9 We are providing the SIM Card/eSIM and the Services solely for your own personal use (and not for any business purposes) and you may not re-sell or otherwise act as any form of distributor in respect of the SIM Card/eSIM, the Content, the Services or your number, code or any associated number. You must not connect a GSM Gateway to the Network or otherwise establish, install or use a GSM Gateway in relation to the Network or the Services without our prior written consent, which may be withheld at our absolute discretion.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom B
    iD Mobile Employee
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    • Tom B
    • iD Mobile Employee
    • 8408 replies
    • April 4, 2025

    Hi ​@Shauna Wilson 

     

    Any new iD Mobile plan purchased would come with a new number, however I would also note the terms and conditions noted by ​@WelshPaul above.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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