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charges for using mobile in Andorra

  • March 14, 2023
  • 5 replies
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Emma C
Community Member

Hi please can I find out how much it will cost to use my mobile while on holiday next month in Andorra, and also Greece. Thank you 

Best answer by andewhite

You can use your iD plan’s allowances while roaming in Greece, but Andorra is not an EU member so roaming charges apply there, as below:

 

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5 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • March 14, 2023

You can use your iD plan’s allowances while roaming in Greece, but Andorra is not an EU member so roaming charges apply there, as below:

 


Emma C
Community Member
  • Author
  • Community Member
  • March 14, 2023

Thank you. So just to confirm, there are no extra charges for using my mobile in Greece and I will be able to use my data? 
 

In Andorra, is it not possible to access data at all?

Thank you


andewhite
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Contributor
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  • Platinum 
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  • March 14, 2023

Ah, yes - seems you can only use roaming mobile data in Greece, not in Andorra.

To use mobile data in Greece, your iD account must be setup to allow roaming.

While you’re staying in Andorra, you’ll have to rely on free Wi-Fi instead.
When I stayed in Andorra, the hotel provided guest Wi-Fi in the bar and dining room.


Emma C
Community Member
  • Author
  • Community Member
  • March 14, 2023

Thank you :)


Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • March 15, 2023

To avoid any extra charges @Emma C, set the spend cap to £0.00 and this will just prevent your phone accidentally connected to a stronger (but not included) network and incur any usage charges.

Mohammed