I have not received my currys voucher of £100

I'm also waiting for my voucher , the voucher was the main reason I choose the contract 

Hi @Vincent Holder @Powerhous @Paultruman1985,

Is this regarding the Pixel 7? If so as per the terms of the promotion.

Promotion runs from 16/11/2022- 29/11/2022. Offer applicable to http://idmobile.co.uk. Digital voucher will be sent to customers nominated email address 30 days post the end of the promo. Not valid in conjunction with any other offer. No cash alternative. To qualify for voucher, a valid email address is required. Where device has been returned, eligibility for voucher is no longer valid. Subject to credit check, eligibility, and a minimum term of 24 months on selected plans. Monthly price may increase in line with Consumer Price Index (CPI)+ 3.9%. Standard Network Terms and Conditions apply.

We would advise allowing until 29th December 2022 to receive the voucher.

I hope this helps.

Kash

All of the above is perfectly worded. Couldn’t have said it better myself 

Screenshot as proof 

@TheFeds I believe they've updated this information on their website after all of the issues that have been raised to them, which makes it infinitely worse.

When I spoke to someone from the complaints team they read out an internal email to staff members regarding the offer and it being post 30 days. It seems this wasn't translated properly to their website and subsequently people purchased the deal. It's not until all of these issues were raised, and now it looks like they've corrected it after they realised the error, and after the deal is expired.

Ask yourself why every single other deal they have involving a free voucher states it's sent in the post with the product, APART from this one particular deal?

Still no voucher

Not happy b

I am still waiting for my £100 voucher, spent 1.5 hours on Chat and then Phone, waiting for a response, no one has admitted they even put the offer up!!!, and we have a screen shot of it.

It's been over 30 days since I purchased my pixel 7 and yet still no voucher. I've checked my spam and it's not there. No email received. Sort this please ID. 

I'm still waiting on my voucher and it's been 30days now since the end of the promotion.

How do I go about getting this ?will they be emailed out today?

Hi, adding my name to the list of perplexed customers. It wasn’t clear when I entered the deal on the website, that I would need to wait 30 days post the offer date, for the voucher (I made an assumption in good faith that it came with it, and spotted the terms on a different page after the purchase, when I looked it up myself - there was also no email about the offer) 

That aside, we are on day 30 today, so would be good to get a response from someone from iD, to all of the messages on here from people that are waiting on the voucher, which is part of the deal.

Thanks 

It’s worth noting, also, that the ‘check progress’ page is also misleading; there isn’t one.

There is only the ‘refer a friend’ page.

I’m sure most people are slightly aggrieved that their voucher, as promised, hasn’t arrived - but far more upset at being outright conned by this bogus reward system. 

Questioning the professionalism by iD Mobile as the only way to communicate to the company that is providing service is by a community blog.

Chat does not work as I have been waiting 30minutes for a automated response. Here we all are waiting for the email we are entitled to as we have purchased a product with a promised offer.

I will expect my £100 Currys voucher to be delivered today or I would have to escalate this according to Consumer Rights Act.

Yep - I was dismissed by Kash on private message then asked to prove myself by sending them the email they sent me to confirm my reward 

Ombudsman next this is scam territory