Does anyone else have any issues accessing Instagram on data, when I open the app it gives me a "couldn't refresh feed" ? I'm able to access everything fine on WiFi and all other apps. I'm using Google pixel 8 pro
I've tried the following
- reinstalling app, also not on any beta versions
- logging out/in (sometimes this would work temporarily)
- restarting phone
Appreciate any help!
I'm having the exact same problem, tried all the above...using the Google 8 Pro just for reference with iD mobile.
Glad I’m not the only one, has this happened to you recently? For me, it started around a month ago.
I’ve also reported the issue to Instagram but not holding my breath out for a fix anytime soon
Hi
-Lauren
Hi
Yeah I can access Instagram via WiFi but on data I can't
Yeah about a month ago too, it's been very annoying!!
+4
Hi
Okay, are you able to open Facebook and WhatsApp via data?
Tom
Hi
I’m able to open WhatsApp, Facebook, Facebook Messenger on data
+7
It sounds like your issue is with Instagram as other apps are working fine.
Have you tried the SIM in another handset and checked if Instagram works on that handset?
If you are using an iPhone on Mobile/Cellular Data, you must allow internet access to the Instagram app in Settings.
Kash
I'm having this exact same problem on my pixel 8. I've followed advice to fix it and it's not worked. I've raised a complaint with the network and.still it's not working. Maybe it's a pixel issue?
+4
Hi
Every here having issues appears to be on a Pixel device, has a network settings reset been tried?
Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth
Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.
Tom
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