I'll try that. Is there a direct contact number pls .. Thanks so much for your help 🙏 

Hi ​@KJB71 

Thanks for getting in touch. 

Have you been able to speak with the team on Live Chat? 

If you still require assistance, please do let us know. 

Nat 

New account

Having the same issues 

coming up issues with information submitted 

Any help appreciated

Hi there, I eventually sorted the issue reference keeping my old number for my new sim only contract with iD mobile . Used a WhatsApp chat with iD mobile & they sorted everything for me & my phone & unlimited sim are fab .. 👌 

Hi ​@KJB71,

Glad to hear that the issue is resolved.

If you require further assistance, please let us know.

Kash

Hi Kash it isn’t sorted yet unfortunately.

Keeps coming up error.

Transition code should be 410892720

Which I have tried

All other details are correct

I want to keep my own number.

Sadly I require this very soon as need it for work

thank you 

Still not getting feedback back on my sim only contract and keeping my old number.

Firstly it is entirely up to you ​@Bobmcphail, but your post with the image includes a lot of info and scammers could give you a few issues. This is a public forum and anyone (even those not registered) can read this. I have flagged that post in the hope the content is swiftly hidden.

Secondly, if you look further up this topic you’ll see a post with a link to iD’s live chat. Follow the advice (talk to a person) and live chat should be able to apply the PAC for you - the human aspect is there until 8pm.

​@Bobmcphail Just letting you know the image has gone now

Thank you

Enjoy the weekend

Hello ​@Bobmcphail 

Sorry to hear this is not yet sorted.

Please check your inbox for a private message from us and we can assist you further from there. 

Thanks

Nat