when i call someone its not showing my number to them. They are see it as unknow number when i make calls to someone. Can you please let me know what settings i have to update so that my true caller number is displayed to others when i make calls ?
You should be able to change the mobile number on your set in the settings of the dialler / phone app,
Perhaps your handset hasn’t detected the mobile number from the service provider?
Hi
Have you tried the above from
Tom
Yes i tried it. But it didn’t worked.
Hey there
Thanks,
Tyler
Motorola 40 Razr
Hi
Okay, the option to hide a number is an in device setting, it would be a setting on our side.
Have you tried your SIM card in another device to see if the same happens there?
Tom
I am using a different service provider sim in new ID contract phone ( Motorola 40 Razr ) . That is causing the problem. I am not able to receive caller ID on the Motorola 40 Razr.
I haven’t put my ID number into the Motorola 40 Razr.
My ID number is still on my Old samsung phone which is working fine.
Hey there
Thank you,
Tyler
Yes, I have the ID Sim. WHn i sue the ID sim in the phone its is working fine. But when i put someother network provider sim in the phone then i am not getting the caller number displayed if someone call me.
Hi
Okay, you may need to ask the network provider whose SIM card isn’t working.
Tom
Ok, But can you confirm if the Phone is not locked with the network ?
Hi
If you bought it from us, it isn’t locked to our network.
Tom
I have taken the phone on mew contract from Carphonewarehouse which is part of Currys.
The network provider is ID.
Hi
It won’t be locked from Currys/Carphone either.
Tom
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