Can somebody help please? I’ve tried to live chat but it’s just a chatbot which is not helpful.
Hu
When chatting with ID Mobile’s chatbot, type “speak to an agent”. That should get you through to a live agent.
Thank you sooooo much!
Hi
Did you manage to get hold of someone, or do you still require assistance with this?
Will
Yes thanks, all sorted.
Hi
That’s great to hear. We apologise for any inconvenience caused during the first Live Chat attempt.
Ryan
My son needs to change his mobile number as soon as possible. Can somebody help him with this please?
iD will charge you £25 admin fee to change an iD mobile number.
Get in-touch with customer service using iD’s social media pages on facebook (with Messenger), or Twitter (by DM (direct message)).
Out-of-hours messages on facebook or Twitter are handled when the iD social media team next start work - anyway, good luck
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