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PAC code

  • November 4, 2024
  • 2 replies
  • 369 views

Seyi Opasanya
Community Member

How do I get a PAC code from ID mobile?

Best answer by Daz_S

From this link

It reads:

You have 30 days to give your PAC to your new network provider, otherwise your account will stay open with us and you’ll be billed as usual. Here’s how to request a PAC or STAC:

  • Via Text.

Using your iD Mobile SIM, text PAC & your Date of Birth (DDMMYY) to 65075 or STAC & your Date of Birth (DDMMYY) to 75075

  • In the iD Mobile app or My Account Online.

To disconnect in the iD Mobile app or My Account Online, you can:

  1. Open the iD Mobile app or log-in to My Account Online.
  2. Tap ‘Plan’.
  3. Tap ‘Leave iD’.
  4. Tap ‘Get PAC code’ or ‘Get STAC code’.
  5. Tap ‘Yes, proceed’.
  • Live Chat.

The quickest way to get a PAC or STAC is via text or in the iD Mobile app, but if you’re experiencing issues, simply chat to us.

 

HTH

View original

2 replies

Daz_S
Gold Contributor
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  • Gold Contributor
  • 1627 replies
  • Answer
  • November 4, 2024

From this link

It reads:

You have 30 days to give your PAC to your new network provider, otherwise your account will stay open with us and you’ll be billed as usual. Here’s how to request a PAC or STAC:

  • Via Text.

Using your iD Mobile SIM, text PAC & your Date of Birth (DDMMYY) to 65075 or STAC & your Date of Birth (DDMMYY) to 75075

  • In the iD Mobile app or My Account Online.

To disconnect in the iD Mobile app or My Account Online, you can:

  1. Open the iD Mobile app or log-in to My Account Online.
  2. Tap ‘Plan’.
  3. Tap ‘Leave iD’.
  4. Tap ‘Get PAC code’ or ‘Get STAC code’.
  5. Tap ‘Yes, proceed’.
  • Live Chat.

The quickest way to get a PAC or STAC is via text or in the iD Mobile app, but if you’re experiencing issues, simply chat to us.

 

HTH


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8182 replies
  • November 5, 2024

Hi @Seyi Opasanya 

 

I’d recommend the above from @Daz_S or if you wish we can get in touch via private messages here to provide one to you.

 

Let us know if you’d like us to get in touch here.

 

Tom