Hello, I am due a refund as I have paid for 2 full months of service but haven't received 2 full months due to cancelling my contract. I have made the mistake of cancelling my direct debit, so how do I get my refund?
refund process
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Userlevel 8
+9
Okay
Get in-touch using facebook (using Messenger), or Twitter (by Direct Message - DM).
The social media team sorted things out usings a BACS refund in my case - good luck
Userlevel 7
+4
Hi
How was it the contract was cancelled? Were you out of contract at the time of cancellation?
Please give us a little more detail so we can assist here.
It may also be worth checking out our community article here on How to cancel your iD Mobile contract.
Tom
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