Question

upgrade stil gettting billed for sim only

  • 24 March 2022
  • 1 reply
  • 38 views

why after ive upgade to a monthy phone am i still getting billed for sim only ive upgrade surely im not paying for 2 plans


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1 reply

Userlevel 8
Badge +9

Hello @jwilliams68,

You might be paying for two plans if you didn’t upgrade correctly.

The correct upgrade process is explained in the “Pay monthly upgrades: Everything you need to know” and “How do I upgrade my phone online?” community articles - anyway, good luck.

 

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