Since shortening the ring from 30 to 20sec, voice mail not working - says number not recognised. Have tried all the suggestions on site and have been to Carphone warehouse they cant help, any suggestions.
Best answer by fauvehound
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Just keeps saying failed!
Hi Sandra, Thank you very much, that worked perfectly 
Easy when you have the info 
Still no voicemail and I am missing important calls. Contacted Apple and spent an hour troubleshooting with their excellent chat team but they said the problem is definitely under the jurisdiction of ID mobile but can’t contact anyone for assistance as everything automated. A nightmare 😡😡
So disappointed I took out this contract phone with IDmobile 😟
Just in case anyone else has the same problems I have had for 14 days with a new iphone11 contract phone, the above suggestions to reduce the rings will NOT be accepted on this phone.
You need to go back to the default setting code of 30 secs as you will not receive any feedback from the customer service number or chat line as they are diabolical to contact. I can’t even get through to the chat line so customer service so far for me is 1/10 as Mohammed did try but the phone would not accept that code. 😡
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Hi
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