Where is my Joining Gift voucher | iD Mobile Community
Skip to main content
Solved

Where is my Joining Gift voucher

  • June 23, 2024
  • 3 replies
  • 100 views

When I purchased my ID Mobile SIM 23/3/24 I was told I would recieve a ₤30 voucher within 90 days. I selected Amazon but this has not been recieve yet and actually I had forgotten about it. But ID Mobile reminded me today with e-mail  asking if I was still smiling after 90 days. In answer yes, still smiling as I like ID Mobile. They are good value and top quality - the network and data has always been available whenever I used it.

Do I have to do anything more  to get the promised gift?  Any ideas

Best answer by Kash M

Hi @BATCHEGA57,

Welcome to the Community!

It sounds like you ordered from a Third Party such as Money Saving Expert.

The promotion provided by them is managed by Gift Cloud.

As per their promotion please allow 4 months for the voucher.

 

Kash

This topic has been closed for replies.

3 replies

Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • Answer
  • June 26, 2024

Hi @BATCHEGA57,

Welcome to the Community!

It sounds like you ordered from a Third Party such as Money Saving Expert.

The promotion provided by them is managed by Gift Cloud.

As per their promotion please allow 4 months for the voucher.

 

Kash


  • Author
  • New Contributor
  • June 26, 2024

Thanks for information.


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • June 28, 2024

You’re very welcome @BATCHEGA57!

 

Have a great day,

Tyler