I got a new phone so gave my old Iphone 5 to my kid and purchase PAYG Sim card.
It took a while to get this set up and activated.
We live in a major town with excellent phone signal everywhere but iD Mobile signal is barely one bar but mostly “No Service” (but parents contract phones with O2 and Vodafone have full service, 4 bars). WiFi Calling is enabled but even that doesn’t stay on and goes to “no service” as we move through the house (wifi still on and good strength).
I tried everything suggested here, but made no difference
I spoke to customer service and they say it should be working and it must be something wrong with the phone. I used this phone myself up to a few days ago for years and it was nothing wrong with it.
Any other ideas?
Has anyone had similar issue and found a solution?
Best answer by Mohammed
Just checking the coverage on our internal checker, we can see that there was some unplanned outage picked up on the 14/01/20 at one of the 4G masts. Have you tried switching to 3G only?