Constant poor signal inside buildings - between Minus 113Mdb (at best) and Minus 136dBM (at worst), which is shockingly poor.

Question

Please can you help improve the phone signal on my iphone. I have been on ID-mobile for two months now, i have Aspergers and i live alone, so its very important i have a decent phone signal, so i can phone people when i need to. even when i am in the gym which is close to my town centre i can’t get a phone signal in the gym either (even though i’m connected to their wifi and have wifi calling enabled, i get i missed calls when i leave the gym) but other people on the three network (which IDM runs on) have four bars in the gym. PLEASE PLEASE PLEASE can someone help. Thank you.Additionally, NO, i don’t live in a castle, so its not thick walls that are stopping the signal from getting to my phone and the internal walls in the house are thin and even with internal doors open it makes no difference. Is there a signal booster that can be sent to me? I know other networks do a boosters that work with a broadband connection and put the calls through the broadband, but i don’t have broadband (just my phone). Even when i stand near a window or door it doesn’t make that much of a difference. After looking into this on youtube i found out how you can find your signal quality on your phone and mine is bouncing between -116 and -136, which i have discovered is the poorest signal there is and i live in an urban area, so not like i live in the back of beyond. My postcode is BL7-9YL if that helps in resolving the problem.

Tyler C · Accepted Answer

Hey there @Paul Riley Toolski, we're very sorry to hear you're having issues with coverage.Please take a look at our coverage checker, which will show you what your signal strength should be like in your area, for all of 3G/4G/5G, for both indoors and outdoors.https://www.idmobile.co.uk/help-and-advice/coverage#coverage-infoFurthermore, please take a look at our network partner Three's network status checker, which will show if there is any maintenance or performance upgrades going on in your area. If the website states that's the case, then it's likely that this is disrupting your coverage, and we hope that this is resolved soon for you.https://www.three.co.uk/support/network_and_coverage/network_supportPlease take a look at both of these. If you believe you should be experiencing better signal than you are, or if the networks status checker on Three's website isn't showing any upgrades or maintenance, then please do let us know or contact us via our live-chat:https://www.idmobile.co.uk/live-chatPlease also try restarting your phone, and resetting network settings.Thanks,Tyler​

Pavel LIs · Answer

It’s frustrating when you’ve done your research and still face connectivity issues, especially with such poor signal readings. The key point to clarify is that true mobile signal boosters (repeaters) operate independently of your internet connection; they simply enhance the existing cellular signal. This makes them a perfect solution for those without broadband or in areas with intermittent Wi-Fi. Given that other people on the Three network have strong signals nearby, it suggests there’s an outdoor signal to capture and amplify. Investing in a quality signal booster could provide the consistent, strong connection you desperately need. I encourage you to check out the diverse and effective range of solutions available on Myamplifiers.com; they offer a comprehensive selection to suit various needs and signal environments.

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