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Unable to send MMS messages

Shaun McGrath
New
 Contributor

Hello,  Could someone please advise / help me ?

I have tried sending MMS messages to a few of my contacts but i keep getting this message

“Message not sent:service not activated on network  Check options”

Could someone please Help!!

Thank You

 

Best answer by Siân W

Hi ​@Shaun McGrath 

Is your bill cap high enough to support MMS charges?

MMS messages would each be 55p*.

https://www.idmobile.co.uk/help-and-advice/mms-charges

You may be better using a service such as Whats App to send MMS?

 

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    3 replies

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • 1376 replies
    • Answer
    • May 21, 2025

    Hi ​@Shaun McGrath 

    Is your bill cap high enough to support MMS charges?

    MMS messages would each be 55p*.

    https://www.idmobile.co.uk/help-and-advice/mms-charges

    You may be better using a service such as Whats App to send MMS?

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Shaun McGrath
    New
 Contributor
    • Shaun McGrath
    • Author
    • New
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    • 3 replies
    • May 21, 2025

    Thank you for your help Sian  :) 

    Siân W
    1 person likes this
    • Siân W
      Siân W
    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • 1376 replies
    • May 21, 2025

    No problem ​@Shaun McGrath 

    If we can help with anything else, please let us know.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply


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