14 Day Cool Off via Carphone Warehouse | iD Mobile Community
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14 Day Cool Off via Carphone Warehouse

  • May 6, 2025
  • 1 reply
  • 20 views
G
Community Member

Hi, I got the S25 Ultra last week but couldnt stand Android, rang to see if I could exchange to Iphone but couldnt. Sent phone back as within 14 days cool off, currently with DPD. What I would like to know is will teh contract be automatically cancelled so I can get a new contract for the Iphone and would I be able to keep the number I ported across originally. Thanks in advance.

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • May 6, 2025

    Hi ​@grafinoz73  we will pop you a private message here so we can check this return for you.

    We look forward to your reply.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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